Data Protection

Net20 Privacy Policy — Your Data Is Safe with Us

Net20 takes the privacy of your personal information seriously. This policy clearly outlines what data we collect, how it is used, and how it is kept secure.

Last Updated: January 2026
SSL Encryption
Your Data Is Never Sold
Completely Confidential
GDPR Compliant

How We Protect Your Data

Get a quick overview of the key points in net20's Privacy Policy.

Secure Data Storage

All your personal data is stored on encrypted servers. We use industry-standard security measures to prevent unauthorized access.

SSL/TLS Protection

256-bit SSL encryption is applied to every transaction and login. Your banking details and password are fully protected.

No Third-Party Data Sharing

We never sell your personal data. Your information is not shared with advertisers or any third parties.

Your Controls

You can view, correct, or request deletion of your personal data at any time. Your data belongs to you.

Cookie Transparency

We are transparent about which cookies we use and why. You have the option to disable non-essential cookies.

Specific Retention Periods

Your data is not stored indefinitely. Unless required by law, it is deleted after a set retention period.

1 Introduction & Commitment

Net20 ("we", "us") is a trusted online betting platform in Bangladesh. We believe that a user's personal information belongs solely to them, and protecting that data is our greatest responsibility.

This Privacy Policy ("Policy") explains what information net20 collects about you, why it is collected, how it is used, and how you can control that information. By using our platform, you agree to this Policy.

Important: This policy applies only to the net20 website and mobile app. Third-party payment services and external websites are governed by their own respective policies.

We commit that your data will never be sold, will not be shared with third parties without your consent, and will be protected against unauthorized access.

2 What Data We Collect

Net20 collects two types of data — information you provide directly and data collected automatically while you use the platform.

Directly Provided Data

Data Type Example Why It's Needed
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Security Information Password (encrypted), security questions Account Security

Automatically Collected Data

  • IP Address & Device Type
  • Browser and operating system information
  • Platform activity logs (login times, betting history)
  • Location data (used solely for fraud prevention)
  • Cookies & Session Data
We only collect information that is necessary to operate our services. We do not ask for any personal data beyond what is required.

3 How Your Data Is Used

Net20 uses your information solely for the purposes outlined below. Your data is never used for any unauthorized purpose.

  • Account Management: Processing registrations, logins, and profile updates.
  • Identity Verification: Verifying age and identity as part of the KYC process.
  • Financial Transactions: Processing deposits, withdrawals, and bonuses.
  • Security: Prevention of fraud, money laundering, and account hacking.
  • Customer Support: Troubleshooting and providing customer support.
  • Service Improvement: Analyzing and improving the user experience.
  • Legal Obligations: Meeting regulatory authority requirements.
We commit to the following: Your data will never be sold or shared with third parties for marketing purposes. Your email or phone number may be used to send net20 promotions, but you can unsubscribe at any time.

4 Who We Share Your Data With

Net20 follows a strict policy on data sharing. Information may only be shared in the limited circumstances outlined below:

Payment Processors

Only the information necessary to process transactions is shared with payment platforms such as bKash, Nagad, and Rocket. These third parties are bound by their own privacy policies.

Legal Authorities

Information may be disclosed in response to a court order or a lawful request from law enforcement. In such cases, only the minimum necessary data will be shared.

Service Partners

Limited data may be shared with technology, analytics, or security service providers. These partners are bound by strict confidentiality agreements and may only use the data for specified purposes.

We never: Selling or sharing your information with advertisers, data brokers, or for any other commercial purpose.

5 Cookie Policy

Cookies are small data files stored in your browser. net20 uses the following types of cookies:

Essential Cookies

These cookies are essential for the platform to function properly. They handle tasks such as maintaining login sessions, storing security tokens, and remembering language preferences. These cookies cannot be disabled.

Functional Cookies

These cookies remember your preferences and settings — such as your preferred betting category or display settings.

Analytics Cookies

Anonymous analytics data is collected to understand how the platform is being used. This data cannot be used to identify any individual user.

Cookie Controls: You can disable non-essential cookies through your browser settings, though some services may become limited as a result.

6 Data Security Measures

Net20 uses multiple layers of security to protect your data:

  • 256-bit SSL Encryption: Strong encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): Additional verification when logging into your account.
  • Firewall Protection: Preventing unauthorized server access.
  • Regular Security Audits: Regular reviews conducted by external experts.
  • Staff Training: All staff receive regular training on data protection.
  • Data Backup: Regular backups stored in a secure location.
In the event of a data breach, affected users will be notified within 72 hours and immediate steps will be taken to resolve the issue.

7 Your Rights

You have certain fundamental rights over your personal data, which net20 respects:

Right to Access

You have the right to know what information we hold about you. Submit a request to our support team and we will provide the details within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. It will be updated after verification.

Right to Erasure

After account closure, you may request deletion of your data except where retention is required by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes, such as opting out of marketing communications.

Right to Data Portability

You can request a download of your information in a readable format.

To exercise your rights: Email us at support@net20.ws. We will respond within 30 days.

8 Children's Privacy

Net20 strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.

If we discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If you believe a minor is using net20, please notify us immediately at: support@net20.ws

9 Third-Party Links

Net20's platform may contain links to payment gateways or service partners. net20 is not responsible for the privacy practices of these external sites.

We recommend reading the privacy policy of any third-party platform before using their services.

10 Policy Updates

Net20 may update this Privacy Policy at any time. For significant changes, notice will be sent to your registered email or posted on the platform.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

Tip: Review this page regularly to stay up to date with our latest privacy policy.

11 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@net20.ws
  • Live Chat: Live chat support is available directly on the platform
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Typically within 24–48 hours

We will respond to any privacy rights request within 30 days. For complex requests that require more time, we will notify you accordingly.

To learn more about our terms and conditions, visit our Terms & Conditions View page.

Play Safe, Enjoy with Peace of Mind

Your information is safe with net20. Register now and join Bangladesh's most trusted betting platform.

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